Based in our Brainard branch, Lindsey serves as a Universal Banker, Video Banking Specialist, and In School Savings Program Liaison, bringing a wide range of knowledge and care to every customer interaction. Originally from Milford, Nebraska, she recently celebrated six years with FNB and continues to enjoy building meaningful connections with customers—no matter where they’re located. Lindsey loves that video banking allows her to meet people wherever it’s most convenient for them, offering a simple, user-friendly way to handle everyday banking needs while still delivering the personal service you expect.

As a Video Banker, Whitney brings a welcoming and approachable style to every interaction, helping customers feel comfortable and confident using video banking. While she’s had the opportunity to live in many different places, she proudly calls David City, Nebraska home. Whitney enjoys getting to know customers, connecting with them in meaningful ways, and helping accommodate their busy schedules. She believes the video banking process is smooth and is always happy to guide customers through it, making each experience personal, convenient, and easy to navigate.

As a Customer Service Representative and Video Banking Specialist, Carol brings years of knowledge and a genuine passion for helping others to every customer interaction. Originally from Comstock, Nebraska, she will celebrate her seventh anniversary with FNB this year—a testament to her commitment and experience. Carol loves being able to assist customers with all their banking needs and takes pride in making sure each person feels comfortable and confident using video banking. She’s always ready to walk you through the process, ensuring a smooth and positive experience from start to finish.

As Team Lead for the ITM and Call Center, Felicia plays a key role in ensuring customers receive reliable, high-quality support with every interaction. A proud Nebraska native, she recently celebrated her fourth anniversary with FNB and continues to make a meaningful impact through her leadership and dedication. Felicia believes First Nebraska Bank treats both employees and customers like family, and she’s passionate about helping individuals in the community achieve financial success. Whether you’re completing a quick transaction or need a little extra guidance, Felicia is here to deliver a welcoming, personal banking experience—right through the screen.

Chris is an ITM Team Lead and proud Omaha native. He brings both leadership and a passion for customer service to every interaction. He believes the ITM department strikes the perfect balance between ease-of-use and convenience, making banking simple without sacrificing the personal touch. Chris enjoys using FNB’s innovative technology to assist customers while preserving the friendly, community-focused experience people expect from a local bank. Whether you’re stopping by for a quick transaction or have a few questions, Chris is ready to help!

Meet Emily, one of the welcoming faces at First Nebraska Bank’s ITM Center. As a bank teller, she brings a friendly, attentive approach to every customer interaction, helping make each visit feel personal and familiar. She believes that recognizing frequent visitors is what truly sets First Nebraska Bank apart, creating a sense of connection and trust that keeps customers coming back. Whether you’re stopping in for a quick transaction or just a friendly hello, Emily is here to make your experience comfortable and memorable.

Christine is an ITM and Call Center Customer Specialist and proud Nebraska native. She brings warmth and dedication to every customer interaction. With over two years at FNB, she values the positive, supportive environment that makes the bank feel like family—for both employees and customers. Christine believes that care and connection are at the heart of great service, and she’s always ready to help with anything from quick questions to more in-depth account assistance.